Softgel Sourcebook
Softgel Manufacturing Guides

Softgel Manufacturing Guides

Softgel Manufacturing FAQ: Private Label, Custom Production and Retail

Use these questions to frame a supplier brief, compare quotations and set release or receiving checks. Product-specific evidence and current channel rules govern each decision.

What is the difference between stock and custom softgels?

Stock softgels use an existing supplier formula as finished inventory or bulk awaiting packing. Custom softgels require a defined fill, shell, shape or pack and development approvals. Ask which route the quote covers, what can change and which minimum applies.

How do I compare a piece MOQ with a bottle MOQ?

Multiply bottles by softgels per bottle to calculate total pieces. Ask for the minimum and committed saleable yield in both units. Two figures match only at the stated count, so recalculate them whenever you change softgels per bottle.

Which softgel shell material should I choose?

Choose against formula compatibility, label requirements, target markets, release needs and stability evidence. Request the complete polymer and plasticizer composition for gelatin or plant options. A broad vegetarian or gelatin label does not answer those technical questions.

Why does gelatin origin matter?

Bovine, porcine and fish gelatin create different traceability, allergen, religious and market questions. Request species, origin and supporting documents for the exact shell. Gelatin origin alone does not establish finished-product Halal, Kosher or other certification status.

Does a plant-based shell make a softgel vegan?

No. Review the fill, flavors, colors, processing aids and every other input as well as the shell. Fish oil remains non-vegan inside a plant shell. Request documents for the complete product rather than relying on a shell marketing term.

What establishes Halal or Kosher scope?

Request the current certificate, issuing organization, covered site, lines, activities and product scope. Assess all ingredients and processing aids, not just gelatin species. Confirm that your SKU and claims sit within scope before using a certification mark.

How do I assess fill and shell compatibility?

List every fill and shell component, then ask about migration, moisture, softening, brittleness, cross-linking, suspension behavior and sealing. Test the proposed commercial combination in its pack. Do not transfer a conclusion from another formula or shell without supporting evidence.

Does 1,000 mg of fish oil provide 1,000 mg of EPA and DHA?

No. The oil fill mass and the declared active amounts differ. Request EPA and DHA in milligrams per softgel, the oil concentrate specification and assay method. Use those active amounts to set the serving and compare formulas and quotes.

Which oxidation tests should an oil softgel have?

Discuss incoming oil and finished-product testing for peroxide value, p-anisidine and TOTOX where suitable for the matrix. Ask whether flavors or pigments interfere. Set product-specific criteria with qualified support and use finished-pack stability evidence for shelf life.

What should I do about leaking softgels?

Record the defect, lot, pack and storage or transport conditions, preserve samples and follow your hold procedure. Ask the manufacturer to investigate seams, shell state, drying, handling and pack pressure. Define acceptance, notification and disposition rules in advance.

How are softgel size and daily serving related?

Fill mass and density give an estimated volume, while the supplier's die chart and process needs determine feasible size. Set the active amount per softgel, then decide how many softgels make a serving. Larger servings change bottle count and cost.

Does enteric wording prove delayed release?

No. Request the method, acid-stage conditions, delay and release criteria, plus results for the finished formula. Check performance in the commercial pack and during stability when relevant. Keep label and marketing claims within product-specific evidence and applicable rules.

How should pack choice support stability?

Assess oxygen, moisture, light and transport risks for the formula, then test the proposed commercial pack. Match stability samples to the bottle or blister, closure and seals used for sale. Require approval before substituting components or adding desiccants.

What is a softgel certificate of analysis?

It reports lot-specific test results against approved specifications, such as identity, active assay, microbiology, contaminants, fill weight or physical checks based on risk. Confirm methods, acceptance criteria and the tested lot. Release results do not prove shelf life.

How can I reduce softgel damage in transit?

Choose the consumer pack and shipper for the actual route, run appropriate conditioning or shipment trials and inspect leakage, sticking, seals and lot codes. Track defects by lot and route. Investigate patterns with the manufacturer and fulfillment partner.

Which documents does Amazon require for supplements?

Requirements depend on current Seller Central and account instructions. Prepare labels, ingredient information, lot-specific certificates and applicable product-specific certifications, then follow the account request. GS1 identifiers and accredited documents support records but never guarantee listing acceptance.

How much shelf life should remain at retail receipt?

Set the minimum with the distributor in the supply agreement and purchase order. Check that production, quality release, transit and receiving fit inside the stability-supported expiry. Define the measurement point and the process for lots that miss the window.

What should I recheck before a softgel reorder?

Confirm formula and artwork versions, ingredient and pack suppliers, shell, die, test methods, expiry basis and every change since the prior lot. Recalculate the minimum in pieces and packs. Obtain lot-specific release documents for each new production run.